Zinchi International, an educational, travel and health services establishment, is recruiting to fill the position of Client Relationship Officer in Abuja

Working Hours:Full time (8:30 am - 5pm) Mondays to Fridays

Overall Purpose of Job

• To provide support to Zinchi’s Client Relations and Marketing activities by assisting in promoting Zinchi’s services and helping with the acquisition and retention of the client organizations who we are affiliated / partnered with.

• To organize, and occasionally accompany, the Executive Director to meetings, take minutes and follow up actions as an administrative.
• To assist in the logistics of managing all existing clientele through regular communication with key contacts and helping to answer any queries via email and telephone.
• To assist in updating Zinchi’s databases with new client information as well as helping to manage their account and records.
• Assist with general administrative duties as assigned per time.

• To collaborate and deliver creative marketing initiatives to include developing marketing materials and uploading to the website.
• To ensure that website information is current and appealing to existing and potential clients, supporting the team to ensure we communicate well with differing audiences.
• To maintain our newsletter database and to work alongside other team members to ensure the regular sending of newsletters.
• To be responsible for Zinchi’s marketing profile with engaging writing on Social Media including Facebook, LinkedIn and Twitter.
• To market Zinchi’s services so as to increase clientele.
• Other tasks appropriate to the post, which may be allocated from time to time after prior discussion.

Skills and Knowledge:

• Marketing skills. - Essential
• Ability to work to deadlines and multi-task under pressure. - Essential
• Excellent creative writing and numeracy skills. - Essential
• Methodical and organized approach to work and commitment to accuracy. - Essential
• IT literate. - Essential
• Good command of Microsoft Office software. - Essential
• Quick to learn and capable of working both independently and as part of a multidisciplinary team. - Essential
• Proactive and capable of working under own initiative and pressure. - Desirable

Experience:

• Experience in development of marketing materials and using social media for marketing purposes. - Essential
• Experience in building client relationships. - Essential
• Demonstrable experience in an administrative role. - Essential
• Successful delivery of objectives. - Essential
• Experience in writing proposals, management reports and presentations.- Desirable

Values and style:

• The willingness to work in a multidisciplinary team and with flexibility. - Essential
• Friendly outgoing manner with ability to empathize with Zinchi’s wide range of clients. - Essential
• Collaborative and inclusive style of working. - Essential
• Interest in and/or commitment to development via education, health and other mission sectors. - Desirable
• Passionate about making a difference in the education and health sector and will be able to commit and adapt to an organization which is value driven. - Desirable
• A humanitarian by nature. - Desirable

Organizational Skills:

• Excellent administration and organization skills.
• Ability to cope with normal work pressures.
• Willingness to take ownership and accountability.
• Willingness to develop new skills and ideas and promote these in the working environment.
• Flexibility in thinking, approaching problems and managing workloads, understanding the pressures of both colleagues and clients.

Communication and People Skills:

• Excellent communication skills, both orally, particularly on the telephone, and in writing and confidence liaising and communicating with colleagues, client agencies and individuals.
• Ability to convey and receive complex and sensitive information.

Other Requirements:

• Age Preference: 21 - 25 years
• Gender Preference: Female

How to Apply
Interested and qualified candidates should send their CV's only to: ask@zinchi.org by 17th July, 2018.

Note: CV's received after deadline will not be considered.