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Customer Care Agent at Outcess
Outcess, an integrated customer engagement and business process outsourcing company, is recruiting to fill the position of Customer Care Agent in Lagos.
Job Description
- Build customer interest in the service and product offered by the company
- Educate customer on new and existing products on the network
- Effective and professional Brand cross selling of company products & services
- Deliver world class customer service by cross selling with vibrancy and personal confidence
- Provide accurate product information and serve as a knowledgeable resource for customer
- Manage daily customer requests and enquiries during contact, ensuring issues are appropriately, accurately and promptly escalated for further escalation for resolution.
- Follow through on commitments made to customers in the course of selling.
Method of Application
Interested and qualified candidates should send their CV by 31st July, 2019.
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