Lorache Consulting - Our client, an IT and Telecommunications company have an opening for Customer Care Executive

Responsibilities

• Create content and engaging ideas for online campaigns

• Improve customer service experience, create engaged customers and facilitate organic growth.

• Take ownership of customer’s issues and follow problems through to resolution.

• Set a clear goal and deploy strategies focused towards that mission

• Keep accurate records and document customer service actions and discussions.

Requirements

• Proven working experience as a customer service manager

• Flair for Digital communication

• Excellent knowledge of Social Media

• Proficiency in English

• Working knowledge of customer service software, databases and tools

• Customer service orientation

• BS degree in related field

Candidates must be residents of Lagos Mainland.

Salary is 50, 000 on a monthly basis.

DEADLINE: 26th of October, 2017.

How to Apply

Qualified and interested candidates should forward cv to jobs@lorachegroup.com using the position applied for as subject of the mail.