Customer Service Executive at Bemil Nigeria Limitedwork Bemil Nigeria LimitedplaceLagosDate Posted: 2017-10-04
Bemil Nigeria Limited, a Security Management, Cash-In-Transit / Valuable Protection and Security Consultancy & Training firm, is hiring a Customer Service Executive in Lagos.
- Deals directly with customers either by telephone, electronically or face to face.
- Ensures prompt response to all customer inquiries.
- Handles and resolves customers’ complaints in a timely manner.
- Keeps records of customers’ interactions and transactions.
- Records details of inquiries, comments, complaints and records details of actions taken.
- Maintains a comprehensive customer data base.
- Ensures that all required customer meetings are scheduled, attended and documented.
- Analyses and documents loss of clients.
- Assesses guards’ uniforms/appearance during visits and issues reports.
- Carries out regular Customer Satisfaction Survey.
- Ensures strict compliance with the Company's Policies & Procedures.
- Other duties as required in line with your skills, experience and role.
How to Apply
If interested and qualified, send your application and CV to: firstname.lastname@example.org by 31st October, 2017.
Bemil Nigeria Limited
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