SEVIS Express, an online fee-facilitation platform, is recruiting to fill the position of Customer Support Specialist in Lagos.

Responsibilities

• Researching educational organisations, institutions, agencies and individuals online (especially on social media) to identify new leads and potential new markets.
• Researching educational institutions online to aid in consulting and counselling admission prospects.
• Own conversion of leads to actual revenue/paying customers.
• Managing customer correspondence, cross selling company products/services and closing transactions for potential clients.
• Contacting potential clients via email or phone to establish rapport and set up meetings.

Requirements

• Are you an excellent communicator with a passion for advocating unique brands that provide unrivaled customer service?
• Are you a graduate with a minimum of 1 year experience (internship/NYSC/full time employment) in customer service or client account management in education consulting, experiential marketing or the travel industry?
• Do you have call-center experience? (Preferred but not mandatory)
• Are you proficient in the use of Microsoft Office tools and any Customer Relationship Management system?

Remuneration

We offer an attractive compensation package and other non-monetary incentives.

How to Apply

Interested and qualified candidates should click here to apply