Interswitch, an Africa-focused integrated digital payments and commerce company, is hiring a Data Analyst in Lagos.

Who are we?

Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organizations on a timely and consistent basis

We see an Africa where payment is a seamless part of our everyday lives, and our mission is to create transaction solutions that enable individuals and communities prosper across the continent

We started operations in 2002 as a transaction switching and electronic payments processing company and have evolved dynamically into an end-to-end integrated payment solutions company that builds and manages payment infrastructure as well as delivers innovative payment products and transaction solutions throughout the African continent.

Job Profile

Job Description

Business Intelligence Dashboard Management

o Creation and Management of Operation, Strategic and Analytical Dashboards for Service Lines

o Liaise with Business Units to identify dashboard requirements

o Liaise with Backbone Teams to Identify dashboard requirements

o Setup dashboards as required and continually maintain and improve on them

o Create dashboards that provide quick and useful Input for quick decision making

o Create dashboards that help detect operational problems quickly

o Provide support and trainings for dashboard usage

o Ensure that Data feeding the dashboards are pro-actively updated

o Pro-actively enhance dashboards in line with Business realities

Data Analytics

o Analyse Data (Transactional, Service, Operational, Enterprise, etc) to reveal Intelligence for driving operational and strategic decisions as well as data based forecasting.

o Carry out daily analysis of transactions and services to spot trends, triggered thresholds, outliers and peculiar observations

o Setup and track service thresholds

o Setup and maintain Data Sources so support analytics use cases

o Track Key Performance Indicators for services

o CRM and Service Desk Data Analytics

o Enterprise Services Analytics

o Make recommendations based on transaction analytics for service improvements

o Track Service Improvements by continuous review of service performance

o Develop and drive analytics based initiatives

How to Apply

if interested and qualified, click here to apply.