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Network Support Engineer at ipNX Nigeria Limited
work ipNX Nigeria LimitedplaceAbujaDate Posted: 2018-08-07ipNX Nigeria Limited, an integrated info-communications company, is hiring a Network Support Engineer in Abuja, Nigeria.
Purpose of the Job
To improve on the SLAs with customers by reducing the MTTR which will translate to improve service to customers.
Expected Key Results
- Provision of support to corporate and retail clients, in the form of timely fault diagnosis and resolution.
- Monitoring and troubleshooting of the core network with the aim of proffering quick and accurate resolution to core network problems.
- Managing Pre-Installation procedures (site survey), and actual installation, integration and maintenance of microwave radio links (point-to-point, point-to-multipoint and NLOS).
- Establishing and managing end-to-end connectivity for banks and other corporate bodies.
- Installation, configuration and integration of new clients into the network.
- Providing adequate back-end support for field engineers.
- Educational Qualifications & Functional Skills:
- Minimum 2.2/Upper Credit Bachelor's Degree in Computer Engineering /Electrical engineering or Computer Science.
- Professional Qualification : CCNA, CCNP
- Work Experience:
- Minimum of 1 year experience.
- Other Requirements:
- Customer Focus
- Tech savvy
- Action orientation
- Drive results
- Cultivate Innovation
- Ability to optimize work processes
- Resilience
- Self-Development
- Nimble Learning
How to Apply
if interested and qualified, click here to apply
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