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Receptionist at SENCE Agric
work SENCE AgricplaceLagosDate Posted: 2018-06-25SENCE Agric, an Agribusiness Consulting Company, is hiring a Receptionist in Lagos
Job summary
The post holder will provide a high quality and responsive reception service to all clients
ensuring that the reception runs efficiently and in accordance with the practice requirements.
Responsibilities
· Provides general clinic support with a variety of clerical activities and related tasks such as to make appointments and book client in when they arrive for an appointment in accordance with the practice appointment system.
· To answer telephones promptly ensuring that all in-coming lines are covered at all
times.
· On a daily basis, have a record of all patients that visited, making note of any special requirements they may have
· Respond to customer requests and questions regarding services, account information, next appointments, etc.
· Respond to the needs of the client by ensuring immediate action
· Follow up on patients to ensure that all of their needs are met and their experience in the facility is positive
· Liaise with the various departments to ensure that clients receive appropriate non-medical services
· Relay information to appropriate departments and personnel using established communication channels and procedures.
· Maintain clients files and ensure that all records are updated as at when due
· Type appointment daily including medical reports and airline letter for clients
· Sorting out client files booked for the day before they come and giving them a reminder call
· To comply with all relevant practice procedures, regulations and protocols and to
maintain confidentiality at all times with particular reference to client records.
· To liaise with the Practice Manager when required and follow instructions from them when necessary.
· To respect the privacy, dignity, needs and beliefs of client and colleagues.
· Call Client to remind them of upcoming appointments and to help them schedule.
· Ensure office area is tidy
Skills and Requirement
· Must have at least BSc/HND/OND/NCE.
· Must be good looking and presentable.
· Young and articulate.
· Have a positive attitude to work and people.
· Must possess excellent communication skills.
· Must be computer literate with experience.
· Must be multi-tasking in handling operational function.
· Must possess good interpersonal skills amongst others.
· Female preferably.
How to Apply
If interested and qualified, click here to apply
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