• Social Media Officer at ipNX Nigeria Limited

    work ipNX Nigeria Limited
    placeLagos
    Date Posted: 2018-04-08

    ipNX Nigeria Limited, an integrated info-communications company, is hiring a Social Media Officer in Lagos, Nigeria.

    Purpose of the Job

    To manage customer experience through social media network, create / maintain ipNX presence on social media sites, which includes Facebook, Twitter, Instagram and increase the overall exposure of the company.

    Expected Key Results

    • Manage customer complaints and expectations on social media platforms
    • Generate brand awareness
    • Identify trends on social media
    • Elicit concrete information from customers via surveys and campaigns
    • Identify online threats, escalations and business enquiries
    • Analysis/Reporting
    • Carry out other responsibilities as assigned
    • Educational Qualifications & Functional Skills:
      • Minimum 2.1/Upper Credit Bachelor's Degree in social sciences preferably public relations, marketing, social media management or business communications.
    • Work Experience:
      • Minimum of 1-2 years related experience.
    • Other Requirements:
      • Strong analytically skills
      • Proficient use of CorelDraw
      • Graphic design skills
      • Knowledge of digital media as it relates to branding
      • Team player
      • Drive results
      • Cultivate Innovation
      • Online reputation management
      • Resilience
      • Strong communication – both verbal & written and inter-personal skills
      • Tact and a good sense of humor
      • A passion for all things digital
      • Hardworking and Extremely organized
      • Self-motivated
      Click here to apply

    work ipNX Nigeria Limited

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