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Travel Consultant at Stonewatch Consulting Limited
Stonewatch Consulting Limited is recruiting to fill the position of Travel Consultant in Lagos
Job Description
- We are looking for a Travel Consultant with great enthusiasm for traveling.
- You will be responsible for promoting and booking traveling arrangements for clients (individuals or businesses).
- The goal is to enhance satisfaction and acquire an expanding and dedicated clientele.
- Determining clients’ needs and suggesting suitable travel packages
- Organizing travels from beginning to end, including tickets, accommodation and transportation
- Supplying travelers with pertinent information and useful travel/holiday materials
- Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
- Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
- Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
- Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
- Collect deposits and balances
- Use promotional techniques and prepare promotional materials to sell itinerary tour packages
- Handle unforeseen problems and complaints and determine eligibility for money returns
- Attend conferences to maintain familiarity with tourism trends
- Create and update electronic records of clients
- Maintain relationships with key persons
- Keep financial statements and documents
- Reach the revenue and profit targets
- 2 years and above working experience as a travel consultant
- Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel)
- Proficiency in English; knowledge of additional languages is an advantage
- Exemplary sales skills and customer oriented approach
- Ability to present, persuade and communicate effectively
- Demonstrable ability to handle crises
- HND/OND/B.Sc Degree in Hospitality, Travel, Tourism, Business or relevant field.
How to Apply
If interested and qualified, kindly forward your CV to: hr@stonewatchconsulting.com.ng on or before 30th May, 2018
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