• Customer Service Intern at ​Jumia

    work Jumia
    Date Posted: 2021-03-30

    Jumia - We are recruiting to fill the position of a Customer Service Intern in Yaba, Lagos.

    Job Description

    • We are looking to recruit a Customer Service Intern. This is a learning experience with the team of passionate, fun and energetic people who save the day for 150 million customers one call at a time.

    Knowledge, Skills, and Experience

    • Minimum of B.Sc degree in any field
    • 1-2 years experience in Customer Relationship Management will be a plus.
    • Ability to speak Hausa is a plus.
    • Computer skills including the ability to use spreadsheet and word-processing programs at a basic proficient level
    • Effective communication and interpersonal skills (both written and verbal)
    • Self-motivated and able to work independently and in team environments
    • Proficient skills with Microsoft Office software including Word, Excel, PowerPoint and Outlook
    • Ability to multi-task and manage several projects simultaneously
    • Exceptional customer service and follow up skills

    How to Apply

    Interested and qualified candidates should apply

    work Jumia

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