• Field Technical Support Intern at MainOne Cable

    work MainOne Cable
    Date Posted: 2022-03-29
    • MainOne Cable is a leading facilitator and preferred provider of innovative telecom services and network solutions such as Connectivity and Data Center Solutions to Telecom operators, Internet Service Providers (ISPs), other businesses and Government institutions across West Africa.


    • Responsible for surveys at customer location and preparing the BOQs thereof
    • Responsible for supervising ongoing customer connection OFC deployment and conducting handover to the Ops team
    • Responsible for the documentation of all after build and as-built information and reports
    • Responsible for installation and configuration of customer premise equipment (CPE).
    • Maintain and ensure full compliance with all Main One’s field support processes and procedures
    • Ensure safe decommissioning of equipment and making them fit for reuse.
    • Confer with customers in initial deployment troubleshooting, as well as in the initial debugging of new hardware and software.
    • Report site(s) conditions to the network operating centre.
    • Interpret survey reports (SRs) to effectively carry out onsite/installation activities.
    • Prepare sketches or follow blueprints to determine the location of wiring and equipment and to ensure conformance to building and safety codes.
    • Supervise vendors with onsite installations, to ensure that it conforms with MainOne quality standards.
    • Responsible for structure cabling, PATs, and onsite installations supervision to ensure that standards and quality are maintained all times.
    • Carry out survey, desktop/onsite and provide survey reports in clear terms with minimal supervision.
    • Accurate auditing, recording, and management of company assets deployed at clients' site
    • Follow up with all activities to ensure that no issue arises from our deliverables at the customer’s premises while maintaining excellent customer delivery at every point
    • Troubleshoot onsite issues in a timely manner.
    • Ensure all customer SLAs are met.


    • B.Sc. or HND in Engineering any other related discipline.
    • Certifications in HSE will be an added advantage.
    • Certifications in CCNA will be an added advantage
    • A good understanding of Ethernet and wireless networks
    • Previous experience working in Wireless and Wired technology (UBIQUITY, Ruckus etc.)
    • Must have a high level of computer literacy to be able to configure PC IP settings, use basic IP testing and be competent in the use of Microsoft Office products (Outlook, Excel, Word)
    • Ability to interpret topography, network design maps, and AutoCAD Designs
    • Good experience in power management/ first level Power handling (DC and AC)
    • Good stakeholder management (Vendor, Internal management)
    • knowledge of structured ethernet cabling standards and good cable management.

    work MainOne Cable

Click here to join our Telegram community

Click here to report a suspicious job posting

Subscribe to our mailing list

Share this Internship Job