Heritage Group is an integrated building, civil engineering and infrastructure development consortium. We are recruiting to fill the position of a Building Services Officer (M & E) in Lagos.

Job Duties

• To support building construction process, operation and maintenance of the mechanical, electrical, IT, CCTV and plumbing, building services to ensure all systems are fully operational and compliant.
• To manage the specialist suppliers in the year-round maintenance of building facilities
• Carry out planned, predictive and reactive maintenance on the mechanical, electrical, telecom, plumbing and other building element and services throughout the sites
• Undertake other duties within the scope of the construction and facilities function as requested by the management.

Key Deliverables:

• Effective front desk service, follow up on requests and customer handling
• Effective knowledge in material scheduling, facilities service monitoring and follow-up with suppliers to ensure standards are met
• Effective administrative support to the department and record keeping
• Effective teamwork, flow of information and multi-skilling to provide cover across team.

Requirements

Essential:

• A Degree or equivalent professional qualification in Civil, Mechanical, Electrical Engineering / Building / Facilities and professional qualification e.g. RICS, ARIBA, RICE and or other relevant local & International professional bodies. Etc.

Desirable:

• NVQ / BTEC level / Degree in civil, mechanical & electrical engineering or equivalent professional qualification. Building services, Health and safety training and Specialist training ie. Water treatment, Waste treatment systems etc.

Knowledge:

• Good understanding of technical and site care equipment, heating, air-conditioning, electrical and mechanical plant, lift systems and other services required for the effective maintenance and security of a fully automated workplace.

Other Requirements:

• Candidate should demonstrate a good background and excellent knowledge of mechanical, electrical, plumbing and general building services experience within a maintenance environment
• Knowledge of the use of computer aided maintenance software packages in the 21st century workplace is essential for this job position.

Person Specification
Essential Knowledge, Skills and Experience:

Building services and Operation:

• Sufficient experience of providing a facilities or maintenance service in a busy organization
• Some experience of working with contractors and suppliers and monitoring of service standards
• Understanding of compliance requirements and working with service level agreements
• Proven experience of delivering excellent customer care and service in a large organisation
• Experience of complaints handling and follow up procedures
• Enthusiasm and commitment to learn about and get involved in the department’s activities

Administration:

• Relevant experience of working in a comparable administrative office-based role
• Ability to prioritise workload, to work under pressure with a high level of organisational proficiency and initiative
• Strong computer skills with competency in Microsoft Office and database packages; experience of accurate data entry
• Good attention to detail and ability to follow department procedures
• Good numeracy skills, ability to process invoices accurately and efficiently

Communication Skills:

• The ability to deal tactfully, calmly and effectively with a wide range of people from within and outside the organisation
• Customer care in dealing with irate callers with tact and diplomacy, using effective complaints handling skills
• Strong command of written and spoken English
• Excellent telephone manner, common sense and the ability to communicate effectively at all levels
• Ability to write clear, informative, customer focussed letters in a style appropriate to the reader
• Ability to work effectively as part of a team This Job Description reflects the current situation. It does not preclude change or development that might be required in the future.

Salary

• N800,000.00 - N1,200,000.00 gross per annum.

How to Apply
Interested and qualified candidates should send their Resume using the Job Title as the subject of the mail.