• Call Center Agent at Interra Networks Limited

    work Interra Networks Limited
    Date Posted: 2019-10-10

    Interra Networks Limited is an Information & Communications Technology (ICT) company headquartered in Atlanta, GA. USA with offices in Abuja, Lagos and Enugu, Nigeria. We are Call Center Agents in Abuja.


    • He/She must have good understanding of English and any of the major local Nigerian languages (Hausa, Igbo, and Yoruba).
    • Must be able to read, speak and write English language fluently.
    • Accurate comprehension, interpretation and capturing of information, accuracy and timely response to calls.
    • Proficient in usage of Microsoft packages.
    • Knowledge of customer service telephony and technology.
    • Some experience in a call center or customer service environment.
    • Good data entry and typing skills.
    • Knowledge of administration and clerical processes.
    • Excellent communication and presentation skills
    • Ability to understand individual differences.
    • Problem solving skills.
    • Should be able to work Mondays to Saturdays and at any other time as required.
    • Proficiency in driving Sales will be an added advantage.

    Key Competencies:

    • Verbal and written communication skills.
    • Listening skills.
    • Problems analysis and problem-solving skills.
    • Customer Service Orientation.
    • Organization skills.
    • Attention to detail.
    • Good Judgment skills.
    • Team work.
    • Stress tolerance.
    • Time management skills.
    • Persuasion skills.

    How to Apply

    Interested and qualified candidates should click here to apply on or before 15th October, 2019.

    work Interra Networks Limited

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