Ascentech Services Limited - We are recruiting to fill the position of a Call Centre Executive (Yoruba & Hausa) in Lagos.

Job Description

• Place and receive calls from customers
• Ensure timely resolution of customer challenges regarding products/services
• Resolve customer complaints in a calm and professional manner
• Maintain professional demeanour in the resolution of issues at all times

Requirements

• B.Sc. / HND in any discipline
• A minimum of one year experience in a call centre set-up
• Must be fluent in speaking Pidgin
• Experience in receiving and making inbound & outbound calls to customers.
• Adept listening skills
• Accurate comprehension, interpretation and capturing of information, accuracy and timely response to calls
• Great Verbal and written communication skills.

How to Apply
Interested and qualified candidates should send their CV on or before 10th October, 2020, clearly indicating the "Job Title" as the subject of your mail. E.g. "Call Centre Executive (Yoruba & Hausa)"

Note: Only shortlisted candidates will be contacted.