• Card Schemes Specialist at ​Accion Microfinance Bank Limited

    work ​Accion Microfinance Bank Limited
    Date Posted: 2019-11-05

    Accion Microfinance Bank Limited - We are recruiting to fill the position of a Card Schemes Specialist in Lagos.

    Job Responsibilities

    • Liaise with Cards Service officer to ensure cards are sorted and distributed within TAT.
    • Provide training and awareness and customer service to branches and customers.
    • Monitor/ track branch performance in line with targets for Cards
    • Ensure a higher percentile of issued cards remains active.
    • Any other duties as assigned by the Head, Acquiring Business.
    • Maintain relationship with card personalization company to ensure that cards are delivered within TAT.

    Qualification & Experiences
    Key Performance:

    • Total number of cluster groups/ markets onboarded.
    • Total number of debit cards issued.
    • Percentage of active debit cards in relation to issuance.
    • Timely rendition of routine and periodic reports.
    • Timely resolution of customers issues and challenges.
    • Ensure 60% of OTC transactions are moved to In-branch PoS.

    Required Knowledge:

    • Understanding of banking industry
    • Branch operations.
    • Knowledge of bank regulations
    • Industry & product knowledge
    • Electronic channels business
    • Communication (Oral and written)
    • Interpersonal skills
    • Time Management
    • Analytical/Problem solving skills.
    • Ability to work under pressure to meet tight deadlines.

    How to Apply
    Interested and qualified candidates should click here to apply on or before 12th November, 2019.

    work ​Accion Microfinance Bank Limited

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