• Client Relationship Officer at ​Meristem Securities Limited

    work ​Meristem Securities Limited
    placeLagos, Nigeria
    Date Posted: 2021-11-03

    Meristem Securities Limited is a leading capital market conglomerate that offers Wealth Management services, Stockbroking services, Registrar services, Trustee services and Investment Banking services to our clients.

    We are recruiting to fill the position below:

    Job Objective / Summary

    • Building and Maintaining profitable relationship with customers
    • Attending to Customer requests promptly and efficiently.
    • Understanding key customer individual needs and processing same.

    Job Duties / Responsibilities

    • Prompt processing of & follow up on client liquidation/termination (payment) requests
    • Prompt processing of clients' investment mandates through Operations Unit. Update daily reconciliation report
    • Generation & prompt dispatch of all Investment Certificates/Letters
    • Work with Operations to book all Bond & Eurobond investments on the system. Effectively track ALL clients' coupon payments
    • Ensure 0% client complaint level / escalate & resolve client complaints
    • Production of Product & Service Performance report
    • Production of Liquidation reports
    • Responsible for calling 10 dormant Mass Affluent clients per week and driving reactivation of same
    • Record client information from bi-annual client profile update exercise.

    How to Apply
    Interested and qualified candidates should click the link below to apply on or before 15th November, 2021.

    work ​Meristem Securities Limited

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