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Client Sales Officer at DO.II Designs Limited
DO.II Designs Limited focuses on furniture manufacture, interior design, space planning and turn-key remodeling projects for the high-end residential, property development, hospitality and corporate market. We are recruiting to fill the position of a Client Sales Officer in Lagos.
Responsibilities
- Primary point of contact for clients
- Ensure all items (Furniture/Accessories) are properly priced and tagged
- Provide adequate guidance to customers on product enquiries
- Attend to clients on the shop-floor, taking their orders and enquiries
- Constantly build positive relationships with clients while striving to ensure that company policies and procedures are strictly adhered to.
- Advice clients if changes are to be made on their orders and proffer solutions
- Initiate all necessary client paperwork in respect of their order – quotations, works order e.t.c
- Follow up with clients on quotations sent and any outstanding financial commitments
- Ensure works order are raised promptly and correctly and sent to the factory for execution
- Ensure that clients issues/requests are promptly reported and addressed in a timely manner
- Ensure delivery schedules are sent to the factory for prompt execution
- Follow up with operations and production on all customer requests and complaints
- Ensure client’s complaints are directed to the appropriate quarters and the right feedback is delivered back to the clients.
- File all customer correspondence and documentation pertaining to sales and marketing in in individual client files
- Follow up with clients for payments when quotations are sent
- Follow up with clients for balance payments when orders are completed
- Ensure the avoidance of stock-out of price tag holders.
Requirements
The candidate should possess:
- A BSc in any related field.
- At least 2 years experience as a sales or customer service personnel.
- A professional certification. (An added advantage)
- Excellent written and oral communication skill.
Method of Application
Interested and qualified candidates should send their CVs using the "IT Intern" as Subject of the mail.
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