• Counter Services Representative at Citibank Nigeria Limited (CNL)

    work Citibank Nigeria Limited (CNL)
    Date Posted: 2022-05-10

    Citibank Nigeria Limited (CNL) - We are recruiting to fill the position of a Counter Services Representative in Lagos, Nigeria.


    • Acting as the functional heart of our business, Operations makes everything work on time and on target, in a world that demands lightning-fast transaction speeds, pinpoints execution accuracy and full visibility.
    • It ensures global transactions flow smoothly around the clock, wherever we do business.
    • Without it, the daily clearance, settlement and execution of a trillion dollars’ worth of trades and the weekly movement of tens of billions of dollars in dozens of world currencies would come to a complete standstill.


    • The Counter Services Representative is an entry level role responsible for processing varied cash & trade operation tasks in coordination with the Transaction Services team.
    • The overall objective is to perform multiple processing activities of limited complexity in a fast-paced environment, while focusing on quality, details and accuracy.

    Other Responsibilities:

    • Apply detailed processing knowledge to deliver efficient customer service that meets quality standards
    • Perform limited complexity transaction duties / Cash & Trade Operation tasks under general supervision
    • Complete processing activities related to compliance and control
    • Assist new team members with procedural tasks
    • Contact internal and external customers on a frequent basis
    • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


    • First Degree in any discipline.
    • 1 year of relevant experience
    • Pass basic induction and operations training.

    Success Profile:

    • You’ll have strong communication, planning and organizational skills which will benefit you and the team.
    • Our teams need individuals who can research, process, and interpret large amounts of information everyday which will allow you to make ethical decisions with integrity:
      • Analytical
      • Adaptable
      • Logical
      • Quick-thinking
      • Multi-tasker
      • Efficient.

    Method of Application

    Interested and qualified candidates should apply


    • This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
    • Citi is an equal opportunity and affirmative action employer.
    • Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    work Citibank Nigeria Limited (CNL)

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