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Customer Care Executive at Lorache Consulting
Lorache Consulting - Our client, an IT and Telecommunications company have an opening for *Customer Care Executive*
*Responsibilities*
• Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
• Keep ahead of industry’s developments and apply best practices to areas of improvement
• Control resources and utilize assets to achieve qualitative and quantitative targets
• Maintain an orderly workflow according to priorities.
Requirements
• Ability to think strategically and to lead
• Strong client-facing and communication skills
• Advanced troubleshooting and multi-tasking skills
• Customer service orientation
• BS degree in related field.
Candidate must be residents of Lagos ISLAND.
NOTE: Salary is 50,000 naira on a monthly basis.
DEADLINE: 13th of November, 2017
Qualified and interested candidates should forward cv and cover letter to jobs@lorachegroup.com indicating current and expected salary while using the position applied for as subject of the mail.
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