• Customer Care Officer at Ascentech Service Limited

    work Ascentech Service Limited
    Date Posted: 2022-03-01
    • Ascentech Service Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business through our core offerings.

    • Responsible for managing a whole lot of incoming and outgoing calls in the organization
    • Build long-lasting relationships with customers.
    • Keep a comprehensive record of all calls and/or conversations in the organization’s call center data bank
    • Make use of available opportunity to sell or advertise products to customers.
    • Make sure that whatever response given to the customer(s) is in line with pre-organized communication scripts that have been prepared for different topics that cover customer-related issues.
    • Identify the needs of various customers, clarify information, embark on necessary research, and provide lasting solutions to customer’s problems.

    • Minimum of HND / B.Sc. in any relevant field
    • 2 - 3 years of work experience in Electronic Manufacturing company
    • Must possess good communication skills
    • Must have good interpersonal skills to enable an easy flow with customers at all times
    • Ability to work with little or no supervision
    • Must be self-driven at all times.
    • Must have good knowledge of customer relationship or customer service practices.
    • Must have good data entry and typing abilities.

    • Interested and qualified candidates should send their CV to: cv@ascentech.com.ng using the Job Title as the subject of the email.on or before 4th March,2022.

    work Ascentech Service Limited

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