• Customer Care Representative at Topmode Technology,

    work Topmode Technology Limited
    Date Posted: 2022-01-04

    Topmode Technology, a Ride Hailing company in Nigeria.


    • Update and maintain customer information in the database.
    • Understand the kind of services we offer during the job training.
    • Provide customers with all the information that they require.
    • Keep track of customer accounts by recording their account information and the issues they have reported.
    • Handle customer complaints actively and ensure its resolution on time.
    • Take orders and calculate the charges by processing customers’ information.
    • Answer customer questions and maintain healthy relationships with the customers.
    • Review customer accounts for any changes.
    • Resolve customer complaints on time and ensure the quality of services is maintained.
    • Handle change in policies of the company and explain them to the customer.
    • Generate sales leads for our clients.
    • Maintain a record of all the tasks undertaken and submit it to the higher management.


    • Bachelor’s Degree in any discipline.
    • High School Diploma with relevant experience will also be considered.
    • 2+ years of experience as a Sales Representative or Front Desk Representative or related role in the Customer Service industry.
    • Excellent knowledge about CRM Softwares like Zoho, Zendesk, etc.
    • Knowledge of social media will be an added benefit.
    • Ability to provide results under pressure.
    • Excellent communication and interpersonal skills.
    • Good problem-solving skills.


    Interested and qualified candidates should send their CV to: hr@topmodeltd.xyz using the Job Title as the subject of the email.on or before 18th January,2022.

    work Topmode Technology Limited

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