• Customer Care Service Officer at ​Connect Rail Services Limited

    work ​Connect Rail Services Limited
    placeLagos
    Date Posted: 2019-09-25

    Connect Rail Services Limited (CRSL), a rail haulage, infrastructure and logistics support firm, is hiring a Customer Care Service Officer in Lagos.

    Job Description

    • Responding promptly to customers inquiries
    • Communicating with customer through various channel
    • Communicating and coordinating with colleagues as necessary
    • Providing feedback on the efficiency of the customer services process.
    • Managing a team of Junior customer service representative.
    • Ensure customer satisfaction and provide professional customer support.
    • Maintaining a positive ,empathetic and professional attitude towards customer at all times.
    • Processing orders,forms ,applications on request.

    Requirements

    • Ability to stay calm when customer are stressed or upset.
    • B.Sc or HND in any related discipline.

    How to Apply

    Interested and qualified candidates should send their CV and Cover Letter using the "Job Title" as the subject of the mail.


    work ​Connect Rail Services Limited

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