• Customer Service Officer at Beebeejump

    work Beebeejump
    placeLagos
    Date Posted: 2021-07-27

    Beebeejump is a Renewable Energy company specialized in providing efficient and affordable electricity at different scale. We are recruiting to fill the position of a Customer Service Officer in Ikeja, Lagos.

    Responsibilities

    • Maintaining a positive, empathetic and professional attitude toward customersat all times.
    • Responding promptly to customer inquiries.
    • Communicating with customers through various channels.
    • Acknowledging and resolving customer complaints.
    • Knowing our products inside and out so that you can answer questions.
    • Processing orders, forms, applications, and requests.
    • Keeping records of customer interactions, transactions, comments and complaints.
    • Communicating and coordinating with colleagues as necessary.
    • Providing feedback on the efficiency of the customer service process.
    • Managing a team of junior customer service representatives.
    • Ensure customer satisfaction and provide.

    Requirements

    • Candidates should possess an OND / HND / Bachelor's Degree with a minimum of 1 year work experience.

    Method of Application
    Interested and qualified candidates should send their CV on or before 9th August, 2021, using "Customer Service Officer / Ikeja" as the subject of the email.


    work Beebeejump

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