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Customer Service Representative at Brit Property Nigeria Limited
- Brit Property Nigeria Limited (RC1404978) is a property development company incorporated in Nigeria by Companies and Allied Matters Act 1990 and the Company is limited by Shares. Our primary business interests are land, infrastructure/property development, land survey, property marketing, and estate agency.
RESPONSIBILITIES
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
REQUIREMENTS
- High School Diploma, General Education Degree, or equivalent.
- 2 - 5 years work experience.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
METHOD OF APPLICATION- Interested and qualified candidates should send their CV to: hr@britproperty.ng using the Job Title as the subject of the mail.on or before 24th March,2022.
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