Outcess is an integrated customer engagement and business process outsourcing company. We are recruiting to fill the position of a Customer Service Representative (CSR) in Lagos Opebi, Ikeja Mainland - Lagos.

Job Description

• Build customer interest in the service and product offered by the company
• Educate customer on new and existing products on the network
• Effective and professional Brand cross selling of company products & services
• Deliver world class customer service by cross selling with vibrancy and personal confidence
• Provide accurate product information and serve as a knowledgeable resource for customer
• Manage daily customer requests and enquiries during contact, ensuring issues are appropriately, accurately and promptly escalated for further escalation for resolution.
• Follow through on commitments made to customers in the course of selling.

Qualification

• Interested candidates should possess BA/BSc/HND

Method of Application

Interested and qualified candidates should send their CVs on or before 5th September, 2019, using the "Job Title" as subject of the email.