-
Customer Service Representative at Vass Logistics
Vass Logistics, a full service on-demand transportation and logistics provide is recruiting to fill the position of a Customer Service Representative in Abuja (Jahi).
Job Description
- Provide support, report and resolve customer concerns and complaints regarding technical issues and follow-up interactions with customers to check on level of satisfaction.
- Ability to engage in the day-to-day activities related to the operation of the Call centre (Customer Care Team).
- Acts as a source of information to customers by answering questions, escalating issues, follow-ups and gives instructions to customers as necessary.
- You are expected to identify and escalate priority issues, complete call logs, maintain and update customer data in CRM.
- Provide support to the technical team by tracking and following up on new installations as well as follow up confirmation calls
Requirements
- Bachelor's Degree
- 1 year minimum experience in call centre rep role
- Candidate must be fluent in English (Written and Oral)
- All Applicants Must be resident in Abuja
Salary
N30,000 - N35,000 monthly.How to Apply
Interested and qualified candidates should send their CV on or before 9th January, 2021, using the Job Title as the subject of the email.
workVass Logistics Click here to join our Telegram community
Click here to report a suspicious job posting
Subscribe to our mailing list
Subscribe