Richbrands Group, an uncommon marketing communications enterprise, is recruiting to fill the position of Customer Service/Relationship Officer in Lagos.

Job Function

• Open and maintain customer accounts by recording account information
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Maintain financial accounts by processing customer adjustments
• Recommend potential products or services to management by collecting customer information and analyzing customer needs.
• Prepare product or service reports by collecting and analyzing customer information
• Contribute to team effort by accomplishing related results as needed
• Manage large amounts of incoming calls
• Generate sales leads

Requirements

• Candidates should possess relevant qualifications
• Must be female.

How to Apply

Interested and qualified candidates should forward their CV on or before 25th February, 2019.