• Energy Sales Representative at ​Ikeja Electricity Distribution Company

    work ​Ikeja Electricity Distribution Company
    Date Posted: 2020-01-22

    Ikeja Electricity Distribution Company (IKEDC) is hiring Energy Sales Representatives in Lagos.

    Role Purpose

    • Perform sales and marketing of electricity, management of allocation of energy and driving collections of energy billed to the customer.
    • Ability to manage customer relationship relating to meter reading and bill distribution.


    • Conducting advance metering activities (energy aggregation, energy analysis, energy loss analysis, bill determinants and dynamic tariffs etc.)
    • Performing remote monitoring of meter behaviour using human machine interfaces (HMI).
    • Performing remote energy usage tracking.
    • Customer meter reading and capturing meter status/remark.
    • Providing customer meter reading books/cycle and updating reading sequence.
    • Performing manual data entry for customer meter reading and meter reading status on a daily basis.
    • Managing meter reading instrument availability for meter reading activities.
    • Preparing daily reading upload batch files.
    • Prepare exception reports.
    • Bill distribution to customers.
    • Meter reading and bill distribution reporting.
    • Performing on site activities/supervision/site visit with regards to installed meters.
    • Monitoring of prepaid meters.
    • Special customer meters re-reading/site visit.
    • New customer capture and periodic customer tariff reclassification.
    • Coordinating with other departmental officers to attend to customer complaints related to meter reading activities.
    • Managing all customers’ complaints related to meter reading within areas of jurisdiction.
    • Customer accounts maintenance to avoid build-up of unrealistic debts(vacant premises, etc).
    • Assist in Carry out any other duties as requested by the Business manager/commercial manager and Undertaking manager.

    Minimum Qualifications

    • First degree (B.Sc or HND) in Marketing, Social Sciences or any relevant field.
    • Minimum 1-year field experience in sales and marketing.
    • Understanding of the peculiar revenue collection challenges of the energy industry.
    • Basic computer proficiency (MS Excel, Word, Outlook).

    Technical Competencies:

    • Be adaptable and able to meet deadlines on assignments, juggle multiple demands and to work with all types of individuals.
    • Knowledge of the business.
    • Good analytical skills.
    • Strong skills in negotiating, planning, problem solving, and timely problem escalation.

    Behavioral Competencies:

    • Ability to work under pressure and multi task effectively.
    • Communication Proficiency.
    • Attention to Detail.
    • Persuasive.
    • Good Customer Relation Service.
    • Problem Sensitivity and Integrity.

    How to Apply

    Interested and qualified candidates should click here to apply on or before 3rd February, 2020.

    work ​Ikeja Electricity Distribution Company

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