• Engineer Onsite Technical Support at Proten International

    work Proten International​
    placeLagos, Port Harcourt, Abuja
    Date Posted: 2018-02-28

    Proten International - Our client, a leading Internet Service Provider is seeking qualified and experienced Engineer Onsite Technical Support.

    Location: Lagos, Port Harcourt, Abuja

    Job Responsibilities

    1] Manage incidents, respond to requests for technical assistance in person, via phone & email

    2] Responsible for supporting post-sales customer activity remotely and on-site.

    3] Responsible for carrying out detailed Site Survey & maintain proper documentation

    4] Perform installation and implementation and network integration at customer’s site

    5] Promptly investigate, resolve & report any incidents, errors, events or deviations.

    Qualification and Skills

    1. HND / Graduate / Post Graduate in Electrical/Electronics/Computer/Communication/Info Tech

    2. 1 to 3 years experience in a similar role

    3. Proficient in WiFi, WiMAx, LTE, TCP/IP, WLAN, Ethernet, LAN, WAN, Device/Network level Troubleshooting,

    Computers (OS & Application Level), Analytical, Internet and Tech savvy.

    4. Customer Focused, Team Player,

    5. Relevant Industry Experience, been on the front end handling customers and team.

    How to Apply

    Qualified candidates should send CVs with subject Engineer Onsite Technical Support to recruitment@protenintl.com

    work Proten International​

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