Female Loan Recovery Officer at BFree Nigeria Limitedwork BFree Nigeria LimitedplaceLagosDate Posted: 2021-06-24
BFREE - We are a young, innovative and Nigeria’s foremost ethical debt collection startup. We are recruiting to fill the position of a Female Loan Recovery Officer in Lagos.
- Contacting and tracking customers and informing them of their overdue loans.
- Advising customers on their payment options and negotiating suitable payment plans.
- Following up with clients on previous payment arrangements.
- Maintaining customer payment records.
- Responding to customer queries.
- Maintaining accurate, up-to-date customer account information.
- Reporting daily progress against targets to the Team Leader.
- Previous experience working as a Call centre agent.
- Familiarity with state debt collection laws.
- Knowledge of payment plans and accounting procedures.
- Working knowledge of goggle workspace.
- Excellent communication and negotiating skills.
- Good listening skills and superb questioning techniques.
- Infrastructure to work from home when necessary.
- Education Level: No Diploma
- Experience: > 6 months
- Occasional remote authorized
How to Apply
Interested and qualified candidates should apply
- 15mins Online Assessment
- 10mins Online Interview
- 15mins Online Asssessment (based on the training)
BFree Nigeria Limited
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