• Front Desk Officer at PricewaterhouseCooper

    work PricewaterhouseCooper
    placeLagos
    Date Posted: 2019-06-29

    PricewaterhouseCooper (PwC), a multinational professional services network, is recruiting to fill the position of Front Desk Officer in Lagos.

    The Position

    • This position is often the first point of contact with the firm and reflects the firm's image to clients.
    • Thus, working relationships are with PricewaterhouseCoopers client, contractors, vendors, suppliers and staff members which place the position at the front end of the office drive for a positive image.

    Roles and Responsibilities

    • Enhance clients' perception of PwC by providing distinctive and personalized response to visitors and callers and facilitating effective communication.
    • Communicate courteously with clients and staff members by email, letter and face to face.
    • Take and receive messages for various personnel.
    • Communicate complaints or any major issue to appropriate personnel.
    • Receive, sort, distribute and keep accurate records, of incoming and outgoing correspondences with clients.
    • Provide callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information.
    • Co-ordinate and organize booking of meeting room and appointments.
    • Call-in and pick-up delivery of express mail services (FedEx, UPS, and DHL etc.).
    • Manage the reception area and report issues promptly.
    • Any other related assignment to job functions.

    Requirements

    • Excellent communication and people skills.
    • Proficiency in the use of computer - internet skills including e-mails, group messaging, MS office (word, excel, outlook, access)
    • Highly organized and ability to cope with competing demands
    • Personable/highly presentable
    • Excellent phone etiquette
    • Problem-solving skills
    • Previous experience will be an added advantage in similar customer relations job function
    • Ability to speak other language (s) will be an added advantage

    Method of Application

    Interested and qualified candidates should here to apply on or before 2nd July, 2019.



    work PricewaterhouseCooper

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