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Front Desk Representative at Urban Hive Nigeria
Urban Hive Nigeria is currently recruiting suitably qualified candidate to fill the position of a Front Desk Representative in Lagos.
Job Description
- We are looking for a Front Desk Representative to undertake all front desk and clerical duties.
- You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
- The ideal candidate will have a friendly and easy going personality while also being very perceptive. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
- The goal is to make guests and visitors feel comfortable and valued while on our premises.
Responsibilities
- Keep working areas presentable with all necessary material
- Greet and welcome guests
- Answer questions and address complaints
- Answer all incoming calls and redirect them or keep messages
- Receive letters, packages etc. and distribute them
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Check, sort and forward emails
- Monitor office supplies and place orders when necessary
- Keep updated records and files
- Monitor office expenses and costs
- Take up other duties as assigned (travel arrangements, schedules etc.)
Requirements
- Familiarity with office machines (e.g. fax, printer etc.)
- Knowledge of office management and basic bookkeeping
- Proficient in English (oral and written)
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
- High School diploma; additional qualifications will be a plus
Compensation
N35,000 - N50,000/Month depending on experienceHow to Apply
Interested and qualified candidates should send their Applications to: using the "Job title" as subject of the email.
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