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Information Technology (I.T) Officer at Khenpro Global Services
- Khenpro Global Services is a recruitment organization saddled with the responsibility of providing qualified individuals in various categories of employment to contribute effectively to the growth and sustainable development of organization.
RESPONSIBILITIES
- Keep computer systems running smoothly and ensure users get the maximum benefit from them
- Install and configure computer hardware operating systems and applications
- Monitor and maintain computer systems and networks
- Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults
- Replace parts as required
- Provide support, including procedural documentation and relevant reports
- Follow diagrams and written instructions to repair a fault or set up a system
- Support the roll-out of new applications
- Set up new users' accounts and profiles and deal with password issues
- Prioritize and manage many open cases at one time
- Test and evaluate new technology
- Conduct electrical safety checks on computer equipment.
REQUIREMENTS
- First Degree from Computer Science or related field
- 1 - 3 years experience
- The ability to think logically
- A good memory of how software and operating systems work
- Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution
- The ability to work well in a team
- Problem-solving skills
- The ability to prioritise your workload
- Attention to detail.
METHOD OF APPLICATION
- Interested and qualified candidates should send their CV to: hr@khenpro.com using the Job Title as the subject of the email.on or before 31st May, 2022.
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