• IT Support Officer at ICS Outsourcing

    work ICS Outsourcing
    placeLagos
    Date Posted: 2019-04-03

    ICS Outsourcing is hiring an IT Support Officer for her client in Lagos.

    Overview

    • The IT Support Officer role is responsible for supporting all aspects of the IT systems and services.
    • Additionally, the role includes responsibility for ensuring the security and integrity of computer operations and systems development in accordance with the firm’s strategic plan & IT plan.

    Job Description

    • Provide first point of IT Support contact for all staff.
    • Installing and configuring computer hardware operating systems and applications.
    • Assisting staff or clients through a series of actions, either face to face; email or over the telephone to help set up systems or resolve issues.
    • Troubleshoot technical issues to resolution and/or escalate to supervisor.
    • Ensure system and data security is maintained at a high standard
    • Expedite the repair of hardware faults and software configuration problems.
    • Monitor performance of systems, ensuring issues are appropriately escalated and resolved.
    • Provide technical assistance to project teams and undertake technical project roles when required; supporting the roll-out of new applications and solutions.
    • Demonstrate commitment to and promotion of a culture of service excellence and continual improvement within the IT team.

    Required Qualifications

    • BA/BSc/HND/MSc in Computer Science or related discipline
    • Proven experience as an IT Support Officer
    • Professional certification is an added advantage
    • Experience in financial sector is an added advantage
    • Knowledge of systems and network trouble shooting
    • Excellent time management skills and the ability to prioritize work
    • Attention to detail and problem solving skills
    • Strong organizational skills with the ability to multi-task.
    • Experience: 2 years

    How to Apply

    Interested and qualified candidates should send their CVs on or before 21st April, 2019.


    work ICS Outsourcing

Click here to join our Telegram community

Click here to report a suspicious job posting

Subscribe to our mailing list
Subscribe

Share this Job