ICS Outsourcing Limited - We are recruiting to fill the position of a Loan Officer in Lagos (Lekki).

Job Description

• Source for borrowing clients within specified catchment area
• Administer all aspects of client relationship from customer acquisition to loan request evaluation and application, management and timely repayment
• Ensure close monitoring of disbursed loans in their portfolio to ensure that delayed payments and defaults are kept to the barest minimum.
• Develop sound knowledge of client businesses
• Ensure client files and documentation are kept up to date
• Contribute to development and marketing of new products and services based on client interactions, in line with the bank’s strategy.
• Build solid customer relationships and ensure customer loyalty and satisfaction
• Ensure customer retention within parameters specified by management.
• For group loans, administer group formation, lead group meetings and ensure timely repayment of group loans
• Ensure achievement of approved business targets in compliance with lending guidelines and other regulations.
• Prepare performance reports for management as required

Qualifications

• First degree/HND in finance, management or other numerate discipline
• Proficiency with MS Office tools especially Word, Excel
• Minimum of 2 years’ experience in microfinance lending
• Familiarity with group lending operations
• Familiarity with banking applications preferred
• Professional certifications in HR, Project management or IT is an advantage

Key Competencies:

• Unquestioned integrity
• Ability to thrive in a goal-setting environment
• Strong communications and interpersonal skills
• Excellent marketing and selling skills
• Strong client engagement/customer service disposition
• Creativity to deepen customer engagement.

Remuneration

• N80,000 net salary
• Performance based pay
• HMO + Pension.

Method of Application
Interested and qualified candidates should send their applications on or before 10th February, 2021, with “Loan Officer” as the subject of the email.