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Network Support Engineer at ipNX
work ipNXplaceAbujaDate Posted: 2019-10-31ipNX Nigeria Limited, an integrated info-communications company, is recruiting to fill the position of a Network Support Engineer in Abuja.
Purpose of the Job
- To improve on the SLAs with customers by reducing the MTTR which will translate to improve service to customers.
Expected Key Results
- Provision of support to corporate and retail clients, in the form of timely fault diagnosis and resolution.
- Monitoring and troubleshooting of the core network with the aim of proffering quick and accurate resolution to core network problems.
- Managing Pre-Installation procedures (site survey), and actual installation, integration and maintenance of microwave radio links (point-to-point, point-to-multipoint and NLOS).
- Establishing and managing end-to-end connectivity for banks and other corporate bodies.
- Installation, configuration and integration of new clients into the network.
- Providing adequate back-end support for field engineers.
Educational Qualifications & Functional Skills
- Minimum 2.2/Upper Credit Bachelor's Degree in Computer Engineering /Electrical engineering or Computer Science.
- Professional Qualification : CCNA, CCNP
Work Experience:
- Minimum of 1 year experience.
Other Requirements:
- Customer Focus
- Tech savvy
- Action orientation
- Drive results
- Cultivate Innovation
- Ability to optimize work processes
- Resilience
- Self-Development
- Nimble Learning
Method of Application
Interested and qualified candidates should click here to apply on or before 31st December, 2019.
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