• Khenpro Global Service, a Human Capacity Development organization

RESPONSIBILITIES

• Achieve Sales Target.
• Maintain daily outlet operation.
• Plan and assign daily work loads to outlet associates.
• Develop policies and procedures and enforce to establish.
• Establish operational strategies to meet quality and customer service standard.
• Maintain clean and safety outlet environment.
• Obtain customer feedback and recommend necessary outlet operational changes.
• Schedule time for orientation and job training for outlet associates.
• Organize the meeting to discuss issues and updates.
• Address customer queries courteously and ensure coustomer satisfaction.
• Analyze and resolve problems in a timely and accurate manner.
• Give Training to sales associates about Sales, customer orientation, merchandising.
• Maintain merchandising.
• Demand Planning.
• Assist cash handling activities and development expense and revenue report.

REQUIREMENTS

• Degree in the Hospitality Management / Food and Beverage will be an added advantage.
• 0- 3 years work experience.
• Should have a minimum of two years experience in a leadership role.
• Must have previous experience working in a confectionery or hospitality industry.
• Must have good written and verbal communication skills.
• Must have strong interpersonal and problem-solving abilities.
• Must be goal-driven and result-oriented.
• Service focused personality is essential.

METHOD OF APPLICATION

• Interested and qualified candidates should apply by sending their Curriculum Vitae to: hr@khenpro.com using the position applied for and the Location as the subject of the email on or before 31st January,2022.