First Bank of Nigeria Limited (FirstBank), a financial services institution, is hiring Relationship Managers (Retail Banking North) in Birnin-Kebbi, Gombe, Abuja, Katsina, Makurdi-Benue, Dutse-Jigawa, Minna-Niger, Lokoja-Kogi, Maiduguri-Borno, Yola-Adamawa, Kaduna, Jalingo-Taraba, Ilorin-Kwara, Jos-Plateau, Sokoto, Gusau-Zamfara, Kano, Bauchi

DUTIES & RESPONSIBILITIES

▪ Manage and deepen relationships with existing and prospective customers

▪ Win new accounts and resuscitate dormant relationships.

▪ Market the bank’s products to meet customer needs

▪ Initiate development of products required to meet customer needs.

▪ Ensure efficient service and maintenance of existing customer

▪ Ensure zero tolerance for inactive/dormant accounts

▪ Book quality assets and ensure effective portfolio monitoring for early detection of defaults.

▪ As part of the Bank’s Information Security requirements, maintain the security of all Information entrusted to the staff and comply with the principles and policies in the Information Security Handbook

▪ Perform all other duties as assigned by the Business Manager

KEY PERFORMANCE INDICATORS

▪ Total Net Revenue

▪ Net yield on Earning Assets

▪ Profit before tax and allocation of shared Cost

▪ CASA Deposit Retention

▪ CASA Deposit Growth

▪ Time Deposit Growth

▪ Performing Loans

▪ Collections

▪ Foreign Exchange Transaction Income

▪ Foreign Exchange Transaction Volume

▪ International Cards

▪ Customer Assets products

▪ Bonds & Guarantee

▪ Customer Acquisition Rate

▪ Customer Retention

▪ Credit Quality

▪ Human Capital Return on Investment

Qualifications