• Social Media and Community Manager at Flutterwave

    work Flutterwave
    Date Posted: 2022-02-28
    • Flutterwave was founded on the principle that every African must be able to participate and thrive in the global economy. To achieve this objective, we have built a trusted payment infrastructure that allows consumers and businesses (African and International) make and receive payments in a convenient border-less manner.


    • Set and implement social media and communication campaigns to align with marketing strategies
    • Provide engaging text, image and video content for social media accounts
    • Respond to comments and customer queries in a timely manner
    • Monitor and report on feedback and online reviews
    • Organize and participate in events to build community and boost brand awareness
    • Coordinate with Marketing, PR and Communications teams to ensure brand consistency
    • Liaise with Development and Sales departments to stay updated on new products and features
    • Build relationships with customers, potential customers, industry professionals and journalists
    • Stay up-to-date with digital technology trends.


    • B.Sc / BA in Marketing, Communications or similar field is a plus
    • Ability to create engaging content
    • Hands-on experience with social media management for brands
    • Excellent verbal and written communication skills - Strong sense of brand voice
    • Ability to think quickly
    • Public Relations / Business Development skills
    • Reputation Management skills
    • Strong copywriting skills
    • A sense of humour
    • An understanding of conventions and purposes of specific marketing processes and methods
    • An understanding of the conventions and ‘best practices’ of specific social media platforms
    • Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
    • Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
    • Ability to interpret website traffic and online customer engagement metrics
    • Knowledge of online marketing and marketing channels
    • Attention to detail and ability to multitask

    work Flutterwave

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