• Telemarketing / Customer Service Personnel - (Male) at ​BankSome Group

    work ​BankSome Group
    Date Posted: 2020-01-22

    BankSome Group, a construction company, is hiring a Telemarketing / Customer Service Personnel - (Male) in Lagos.

    Job Descriptions

    • Coordinates the deactivation and activation of members
    • Coordinates all routine correspondence and enquires of clients and company using Microsoft outlook.
    • Establish client relationships and follow up with client, as needed.
    • Produce proposals and International Private Medical Insurance premium quotation for prospective clients
    • Produce business letter as may be required
    • Review of all existing claims at least once a week
    • Provides timely feedback to the Business development manager
    • Identify and resolve client complaints and enquires promptly.
    • Adheres to all company policies, procedures and business ethics codes
    • Ensuring ASL (Anhtony Somefun Limited) remains proactive and responsive to prospective clients
    • Maintain a strong work ethic with a total commitment to success each and every day.
    • Explain IPMI plans and prices, and answer questions from customers.
    • Obtain client's information such as name, address, (many others) and payment method, and enter orders into computers.
    • Maintain records of current client accounts.
    • Assist to develop content for sales presentations or other materials.
    • Assist to schedule hospital appointments for clients.
    • Deal with complaints or doubts to safeguard the company’s reputation

    Qualifications and Experience

    • Bachelor's Degree in Social Sciences, English, Business Administration required. (Insurance is an added advantage)
    • 1 - 2 years of experience
    • Excellent communication and presentation skills
    • Proficient in English
    • Skilled in negotiation and dealing with complaints
    • Persistent and results-oriented
    • Possesses teamwork, leadership and facilitation skills in order to cut across many diverse functional disciplines and regional cultures.
    • Excellent problem solving and analytical skills.
    • Possess strong business acumen.

    Additional Information

    • Pension
    • H.M.O
    • Call Allowance

    How to Apply
    Interested and qualified candidates should click here to apply

    work ​BankSome Group

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