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Ticketing Officer at God is Good Motors
God is Good Motors (GIGM) is recruiting to fill the position of Ticketing Officer in Akowonjo, Lagos
Details
- Sell bus ticket at the terminal to walk in guests
- Make and/or change travel reservations for guests using the online booking system
- Create and maintain guest reservation records
- Resolve service challenges for guests either via phone, email or in person
- Serve guests by providing service information related to travelling schedule, fare and payment
- Announce arrival and departure information using the public address system
- Assist in guest luggage check in
- Ensure customer complaints and emergency concerns are escalated to the appropriate quarters
- Adhere to the company’s policy on guaranteed reservations and no-shows
- Promote goodwill by being courteous, friendly and helpful to guests, managers and fellow employees.
- Promote the online booking App for downloads with other products and services of the company to guests
Method of Application
Interested and qualified candidates should forward their CV using the "Job Title" as the subject of the email.
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