• Transaction Officer at Workforce Group

    work Workforce Group
    placeLagos
    Date Posted: 2018-11-16

    Workforce Group - Our client, a reputable Organization in Lagos State is currently recruiting suitably qualified candidates to fill the position of Transaction Officer, Contact Centre in Lagos.

    Job Description

    • We are currently recruiting the above position for a reputable Organization
    • H/She will be the liaising between the organization and its current and potential customers
    • H/She will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

    Responsibilities

    • Managing large amounts of inbound and outbound calls in a timely manner.
    • Identifying customers’ needs clarify information; research every issue and providing solutions.
    • Meet personal/team qualitative and quantitative targets.
    • Seize opportunities to up-sell products when they arise.

    Requirements

    • B.Sc in any discipline
    • Must not be more than 27 years old
    • Should be fluent in Igbo and Yoruba or Igbo and Hausa i.e. ability to speak 2 languages
    • Excellent spoken English with impressive interpersonal skills
    • Good communication, smart and very analytical
    • Preferably female (Igbo)
    • Must be resident in Lagos
    • Should have at least 5 credit including mathematics and English in O’level certificate.
    • Preferably applicants residence on the Island.

    Remuneration

    • Attractive Basic pay and other benefits.

    How to Apply

    Interested and qualified candidates should click here to apply


    Note: Only candidates who meet the requirements stated above will be invited.


    work Workforce Group

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