• Arbitrator Job Description

    An arbitrator is a person who is appointed to hear and judge disputes between people or groups. Arbitrators are by and large appointed by the parties involved in a dispute to decide the dispute or settle differences between them outside of the court system. They usually employ applicable government laws and regulations to settle disputes between people.

    An arbitrator should be attentive, analytical, meticulous, judicious, objective and trustworthy, and have the ability to communicate effectively. They should be very knowledgeable in the matters over which they preside. They should also be fair and open minded, and consider all factors when judging a case so as to give a judgment that is sound and without prejudice.

  • What does an Arbitrator do?

    Arbitrators may do some or all of the following:

    • set up appointments for parties to meet for arbitration
    • provide support and advice to disputants
    • hear both side of a dispute to understand their respective concerns
    • hear the testimony of witnesses
    • carefully consider and analyze issues to a dispute
    • discuss with disputing parties and negotiate between them
    • apply relevant laws, regulations and policies to make judgments
    • help parties come to a mutual agreement
    • prepare settlement agreements for the parties to sign
  • Where does an Arbitrator work?
  • Working Conditions

    Arbitrators work in offices or meeting rooms, and may travel for work. Their job can be difficult and stressful, as they may deal with upset and angry disputants.

  • What is Required to Become an Arbitrator ?

    There are no standard requirements to settle disputes between people, but employers, arbitrator firms, will prefer to hire people with a degree in law, social work, political science or any discipline where conflict resolution is part of its curriculum. Prospective arbitrators can also intern or apprentice with an arbitrator firm, as it is a way of gaining experience in the field.

  • Modules
  • Specializations
  • Knowledge, Skills and Attributes

    Arbitrators need to have:

    • patience
    • self-control
    • empathy
    • self motivation
    • moral courage
    • integrity and reliability
    • good attention to detail
    • good listening and communication skills
    • good judgment and decision making skills
    • organizational skills
    • leadership skills
    • persuasion and negotiation skills
    • analytical and problem solving skills
    • the ability to work well under pressure
    • the ability to relate to a wide variety of people
    • the ability to keep up to date with new laws
    • the ability to be unbiased and make evidence-based decisions
    • the ability to research, apply and analyze laws, regulations and policies
    • the ability to handle sensitive information and documents with confidentiality
    • knowledge of conflict resolution
    • knowledge of human behavior
    • knowledge of arbitration rules and practices
    • knowledge of government laws, regulations and policies
    • knowledge of administrative and clerical procedures


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