• App Operation Specialist at Transsion Holdings

    work Transsion Holdings
    Date Posted: 2018-04-16

    Transsion Holdings, a Chinese manufacturer of smartphones, is recruiting to fill the position of App Operation Specialist in Lagos, Nigeri

    Job Summary
    • Carlcare Development seeks an enthusiastic App Operation Specialist who has solid communication, organizational, and interpersonal skills.
    • You will be required to interact with users, while adopting a customer first mentality, and demonstrating an aptitude for continuous improvement and learning.
    Key Duties and Responsibilities
    • Responsible for answering and receiving customer inquiries from Carlcare app users.
    • Proffering solutions to common mobile phone-based issues.
    • Diagnose and resolve basic technical and other customer-related issues.
    • Own customer support communications from initial contact until resolution.
    • Improve mobile app product offerings by providing client feedback on features to Product Management teams.
    Qualifications and Experience
    • Minimum of HND/B.Sc
    • A minimum of 1 years experience in customer care or technical support.
    • Proficient in mobile phone repair and software knowledge
    Required Competences and Attributes:
    • Strong work ethic & attention to detail
    • Proficiency in Microsoft Office package
    • Experience working with customers
    • Excellent problem solving, analytical, problem solving and troubleshooting abilities; within tight deadlines
    • Excellent written and oral communication skills
    • Outstanding organizational ability.

    How to Apply
    If interested and qualified, kindly send your CV to: career.ng@transsion.com on or before 20th April, 2018 Stating "App Operation Specialist" as the subject of the email.

    work Transsion Holdings

Click here to join our Telegram community

Click here to report a suspicious job posting

Subscribe to our mailing list

Share this Job