Ikeja Electricity Distribution Company (IKEDC) - We are recruiting to fill the position of a BU Operation Officer in Lagos

Role Purpose

• This role will be responsible for assisting BU Operation Supervisor in the post metering faulty resolution in the respective Business Units

Responsibilities

• Monitor all NMD customer post metering activities for the Business Unit
• Part responsibility for commercial loss reduction initiatives for the respective BU
• Investigation of customer metering complaints assigned and providing technical comments on various investigations.
• Ensure the resolution of all technical and non-technical issues relating to the customer metering/complaint within 72 hours of escalation
• Ensure adequate accountability of used seals deployed to the Business Unit.
• Overall responsibility and control for the quality of metering infrastructure.
• Periodic customer meter recertification and validation for energy accuracy.
• Daily activity & performance reporting.
• Verification and authentication of customer account number.
• Reconfirmation of customer request for new customer service/load change/name change/address change applications for the respective BU
• Comply with Quality Management System / Occupation Health & Safety requirements including objectives and applicable regulations relating to assigned jobs.
• Perform other duties as assigned by the unit Head or Head of Department

Minimum Qualifications

• First degree in Social science/ Engineering
• Requires 0 - 2 years post qualification experience

Technical Competencies:

• Relationship management and interpersonal skills.
• Data reconciliation and review skills
• Fair Knowledge of metering
• Good knowledge of industry related regulations
• Planning and Organizing
• Knowledge of electricity body requirements

Behavioral Competencies:

• Ability to work independently and take responsibility for operations impacting decisions
• Ability to work under pressure and multi task effectively
• Good communication & interpersonal Skills
• Commitment to Task.

How to Apply

Interested and qualified candidates should click here to apply on or before 2nd October, 2019.