Contact Center Agent at Hazon Holdingswork Hazon HoldingsplaceLagosDate Posted: 2019-08-07
Hazon Holdings - We are recruiting to fill the position of a Contact Center Agent in Lagos.
- He/She will be the liaison between the organization and its current and potential customers.
- He/She will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
- Managing large amounts of inbound and outbound calls in a timely manner.
- Following call center “scripts” when handling different topics.
- Identifying customers’ needs clarify information; research every issue and providing solutions.
- Meet personal/team qualitative and quantitative targets.
- Seize opportunities to upsell products when they arise.
- HND/B.Sc in any discipline.
- Must not be more than 27 years old.
- Excellent spoken English with impressive interpersonal skills
- Must be Fluent in English and one other Language
- 1-3 years’ experience working in a related job role.
How to Apply
Interested and qualified candidates should send their CVs on or before 25th August, 2019, using the "Job Title" as the subject of the mail.
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