Connect Rail Services Limited - Our company, Connect Rail is at the cutting edge of leveraging rail and in-land waterways in transporting heavy-lift goods by taking the pressure off the road network. We are hiring a Customer Care Service Officer in Lagos.

Job Description

• Responding promptly to customers inquiries
• Communicating with customer through various channel
• Communicating and cordinating with colleagues as necessary
• Providing feedback on the efficiency of the customer services process.
• Managing a team of Junior customer service representative.
• Ensure customer satisfaction and provide professional customer support.
• Maintaining a positive ,empathetic and professional attitude towards customer at all times.
• Processing orders,forms ,applications on request.

Requirements

• Ability to stay calm when customer are stressed or upset.
• B.Sc or HND in any related discipline.

How to Apply

Interested and qualified candidates should send their CVs on or before 16th September, 2019, using the "Job Title" as the subject of the mail.