• Customer Service Officer (Insurance Sector) at Dunn and Braxton Limited

    work Dunn and Braxton Limited
    Date Posted: 2022-01-07

    Dunn and Braxton Limited - Our client is one of the leading insurance firm in Nigeria with location across different states in Nigeria. They provide life insurance business and non-life Insurance business services to Organizations and Private individuals.


    • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
    • Responding promptly to customer inquiries.
    • Attend to inbound and outbound mails.
    • Communicating with customers through various channels.
    • Acknowledging and resolving customer complaints.
    • Knowing our products inside and out so that you can answer questions.
    • Processing orders, forms, applications, and requests.
    • Keeping records of customer interactions, transactions, comments, and complaints.
    • Communicating and coordinating with colleagues as necessary.
    • Providing feedback on the efficiency of the customer service process.
    • Ensure customer satisfaction and provide professional customer support.
    • Create agency code and other assigned tasks.


    • First Degree in any relevant field.
    • Proficiency in the use of Microsoft Office.
    • Minimum of 2 years’ Cognate experience as a Customer Service Representative or in similar role in the financial industry.
    • Customer orientation and ability to adapt/respond to different types of characters.
    • Ability to prioritize and manage time effectively.
    • Excellent written and verbal communication skills.
    • Excellent teamwork skills.
    • Ability to work with minimal supervision and pay attention to details.


    Interested and qualified candidates should send their CV to: recruitment@dunnandbraxton.com.ng using the Job Title as the subject of the mail.on or before 3rd February,2022.

    work Dunn and Braxton Limited

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