RISE Networks is Nigeria’s leading Social Enterprise whose mandate focuses on using Tech Innovation to create advocacy, skills empowerment and learning opportunities for the inclusive growth of Youth with the core objective of preparing them for effective Value Based Leadership at all levels in the Public, Private and Social Sectors. We are hiring a Customer Service/Operations Assistant in Lagos.

Responsibilities

• Performs administrative, reconciliation and customer service duties
• Attracts potential customers by answering product and service questions; suggesting information about other products and services
• Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Keep records, and reconciling bank accounts and wire transfers
• Provide innovative ideas
• Manage records of company policies and procedures
• Coordinates company meetings, events and sessions with other department assistants
• Preparing guests or client accommodations
• Creating presentations, documents, files, spreadsheets and databases
• Arranging for the delivery of domestic and international packages

• Must be a Female
• Experience in customer support
• Proficiency in MS Office
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• A Degree in related course
• Qualification: BA/BSc/HND
• Experience: 1-2 years

Salary

N50,000 - N100,000.

How to Apply

Interested and qualified candidates should click here to apply on or before 24th May, 2019.